Decisions - Decisions

The way we make a decision often proves as important as the result achieved, for it affects morale and commitment. Our culture accustoms us to the model of parliamentary debate. Unfortunately, this method usually entrenches individuals in their view as they seek to defend it, to disparage opposing views, and to persuade a majority to join their side.

A quantum shift can occur in thinking when we realize that the discussion of issues does not have to be adversarial. Instead, it can be a team effort to find the right solution. Rather than taking sides during discussion, everyone works together at a given time on the same task. The colors of the imaginary hats represent different tasks. Since everyone wears the same color hat at the same time, the prevailing mood is cooperation.

A Hat of a Different Color

Keep team members on task by identifying phases of decision making. You can give the decision process structure and make it more enjoyable. This visual aid, based on Edward de Bono's "six thinking hats," names six aspects of decision making and gives each a color.

Tell the group, "Let's put on our yellow hats." That initiates discussion on advantages of the proposal on the table. It also limits the conversation to advantages. When that discussion is exhausted, identify another tactic and ask the group to "change hats."

Here are the hats:
Blue: establish ground rules and guide discussion
(We’ll each share, time frame for each “hat”, use “I” statements, etc.)
Yellow: look for the advantages (List potential benefits)
Black: search for potential problems
Red: share feelings
(emotions that may be involved by those impacted by decision)
Green: brainstorm options and alternatives
White: determine what information is still needed.

Make the decision. Teammates wear the same color.

Embracing the journey...